Question 1

What is Agento?

Accepted Answer

Agento is an enterprise AI platform that lets teams author, govern, and run agentic AI workflows across any enterprise application, with full evidence capture, policy enforcement, and human oversight built in.

Question 2

How does the AI workflow automation engine work?

Accepted Answer

Agento's workflow engine is built on Temporal for durable, fault-tolerant execution. You can build multi-step AI workflow automation pipelines with branching logic, human approvals, error handling, and automatic retries. Tasks survive failures and resume automatically.

Question 3

What connectors and MCP gateway integrations are available?

Accepted Answer

Agento integrates with Salesforce, Google Workspace, Microsoft 365, Slack, SAP, SharePoint, HubSpot, Jira, AWS, GitHub, and many more via the enterprise MCP gateway. You can also build custom connectors using our API.

Question 4

How does the AI audit trail and evidence capture work?

Accepted Answer

Every action is automatically recorded (screenshots, logs, transcripts, and artifacts), creating an immutable AI audit trail. All evidence is SHA-256 verified and stored with WORM compliance for regulatory requirements.

Question 5

How do I move from Free to a Custom plan?

Accepted Answer

Start on the Free tier whenever you're ready. When you outgrow it, talk to us and we'll scope a Custom plan for your team, governance posture, and integration footprint. There's no forced upgrade and no lock-in.

Question 6

How does the AI model router work?

Accepted Answer

Agento's AI model router intelligently selects the right AI model for every task. The Free tier ships with a small model credit pool. Custom plans include access to all supported models plus support for your own self-hosted or fine-tuned endpoints.

Question 7

How is AI security and governance handled?

Accepted Answer

Agento includes enterprise-grade AI governance and risk management with OPA-based policy enforcement, fine-grained RBAC and ABAC controls, human-in-the-loop approval workflows, and Agent Shield for keeping AI actions in check.

Question 8

What is your SOC 2 / ISO 27001 / IRAP status?

Accepted Answer

We are pursuing IRAP alignment in progress (our local Australian edge for federal and regulated workloads), with SOC 2 Type I targeted for Q3 2026 and ISO 27001 readiness work running in parallel. Design-partner customers receive our current security and architecture documentation under NDA. Contact security@agento.com.au.

Frequently Asked Questions

Still have questions?

Welcome to Agento

Frequently Asked Questions

1What is Agento?

2How does the AI workflow automation engine work?

3What connectors and MCP gateway integrations are available?

4How does the AI audit trail and evidence capture work?

5How do I move from Free to a Custom plan?

6How does the AI model router work?

7How is AI security and governance handled?

8What is your SOC 2 / ISO 27001 / IRAP status?

Still have questions?